Help with SSL Certificate
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I need help with the configuration of the SSL certificate on this website hosted on the WordPress hosting service.
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
If your site is hosted on the WordPress.com platform, SSL is included for free.
https://wordpress.com/support/https-ssl/
If you’re using the open-source WordPress.org platform, SSL will be dependent on the hosting provider.
https://wordpress.com/support/com-vs-org/
What’s the website URL?
Cheers,
Eric -
Hi,
The website URL is http://www.lix-lena.org.
Are you able to determine if this website is hosted on WordPress or another hosting provider? I am not able to get adequate information from the web administrator.
We need to fix the SSL as soon as possible.
Thank you.
Bose
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Hi Bose,
That site is not with the WordPress.com platform but with NameCheap. I’m guessing their EasyWP platform.
You’ll need access to the NameCheap account before you can do anything. They offer a number of SSL products.
https://www.namecheap.com/security/ssl-certificates/
I would suggest contacting their support, they offer live chat and can help point you in the right direction.
Cheers,
Eric -
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