Help with UK Shipping Zones

  • Unknown's avatar
    ellie1789 · Member ·

    Hello,

    My shipping zones have been working okay for some time, but Hermes are now charging different rates for Scotland and Northern Ireland, so I need to be able to charge different rates for England & Wales, Scotland, Northern Ireland, and Guernsey, Jersey. All are considered part of the UK, but when I try to limit to specific postcodes using different rates, it doesn’t work and I presume it’s because they’re all under the UK shipping zone. Is anyone able to offer guidance as to how I need to set this up for each different area please?

    Thanks,
    Ellie

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    a18s · Member ·

    @ellie1789 Hi there,

    Thanks for providing your site URL. It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    I hope that helps :)

  • Unknown's avatar
    ellie1789 · Member ·

    Ok, thank you! I hadn’t realised that there was a difference

  • Unknown's avatar
    a18s · Member ·

    @ellie1789 Sure, no problem :)

    Just to clarify further, here is the WooCommerce support forum, directly:
    https://wordpress.org/support/plugin/woocommerce/

    Hope this helps further, take care!

  • The topic ‘Help with UK Shipping Zones’ is closed to new replies.