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Forums / Help with updating payment info

Help with updating payment info

  • Unknown's avatar
    klchandlee · Member · Mar 6, 2015 at 6:08 pm
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    Hi, my friend helped me set up my website (kristachandlee.com) & I must have submitted my payment & payment info from her username, because she received an email stating that I needed to update my payment info because my domain is going to expire in April. I would like to pay the $17 but I don’t know how to update my payment info.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Mar 6, 2015 at 6:11 pm
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    Hi there,

    Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and associated email address.

    Please contact the blog’s actual owner directly.

    Only the blog’s owner can transfer blog ownership of any blog and upgrades to another WordPress.COM username account and associated email address by making them an official user of the blogs ie. an Admin first, and then using this process https://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-wordpress-com-user-or-account
    See also:
    http://en.support.wordpress.com/adding-users/
    http://en.support.wordpress.com/user-roles/
    https://en.support.wordpress.com/my-upgrades/#transferring-upgrades

  • The topic ‘Help with updating payment info’ is closed to new replies.

Tags

  • transfer blog to another username account
  • transfer upgrades

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 11 years
  • Latest reply from klchandlee

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