Help with upgrade

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  jellyfishkisses · Member · Mar 8, 2020 at 11:03 pm

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  Made by mistake

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  supernovia · Staff · Mar 9, 2020 at 9:17 pm

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  Hi, no worries, we can help you cancel that. We do need you to log into the account that’s associated with the upgrade, though. Can you log out, then log in again using the email address that received purchase notifications and what not? Then you can manage your purchase here:
  https://wordpress.com/me/purchases

  Or reach out to us again while logged into the correct account.

  Here’s how you can recover access if needed:

  Recover Your Account

  If you’re having trouble with that, can you please send a link to the site?