help with website not just domain
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Hello, This domain belongs to me and it is in the former website designers WordPress Account. It appears he didn’t pay for the domain and now the site says ‘just another wordpress site’, is it possible to transfer the site to my account? If so, please let me know the process. Again, I need the site AND the domain. Not just the domain. Thank you in advance. Warmly, Ashton Martin
Site: (email visible only to moderators and staff)/.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
That domain has never been registered with us on WordPress.com, so we have no control over it.
Please contact your domain provider, Ionos.com, for help with that domain.
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The site you see there is an empty site made with the open source WordPress software. It’s not hosted on our servers on WordPress.com, but is also hosted with Ionos, so they’re the only people who will be able to help in this case.
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