Help with WordPress site hosted through Dreampress

  • Unknown's avatar

    Hello. I am working for a small business and the owner has her own domain name purchased through DreamHost that is run through WordPress. I have been trying to log into the site but keep getting the error that corinelandrieu.com refused to connect and ERR_CONNECTION_REFUSED.

    It somehow just started working again, but until then, it wasn’t recognizing her username as a valid WordPress username nor her email. I also had already started to check some of what is in the wp-config.php file and I noticed that the entries
    /** The name of the database for WordPress */
    define(‘DB_NAME’, ‘name’);

    /** MySQL database username */
    define(‘DB_USER’, ‘username’);

    /** MySQL database password */
    define(‘DB_PASSWORD’, ‘password’);

    do not actually match those fields that she has used and saved. Should this be changed to the current fields to avoid issues in the future?

  • Sounds like you actually need help for a WordPress powered site, not a site hosted at WordPress.com. WordPress.com and WordPress.org are a little separate, and that can be confusing.

    WordPress.com vs. WordPress.org

    You’ll want to use the forums at https://wordpress.org/support/ for any support on managing your site. Hope that helps to point you in the right direction!

  • Unknown's avatar

    Oh! OK, thank you for clarifying. Confusing indeed!

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