Help with Worldpay

  • Unknown's avatar
    thegreencornerhydrogmailcom · Member ·

    Hi

    I am currently using Worldpay for my preferred payment gateway. I am having a number of issues and Worldpay have advised me to contact you for some support. They have asked what I should use for my ‘Payment Response URL’?

    The issues I am having are:
    After payment, customer isn’t redirected back to my website
    Customer does not receive order conformation email
    I do not receive email notifying my of an order

    I am not tech savvy and I have had both my web developer and worldpay look at this with no joy as of yet.

    Any information will be highly appreciated

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

    https://wordpress.org/support/plugin/woocommerce/#new-topic-0

    Thanks!

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