HELP…Im not able to connect to domain dashboard.
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Hello..please advise. Ive been trying to acess and connect to my website domain dashboard to make repairs/adjustments…and nothing is working. WordPress.org…does not acknowledge me as being active with them. This site was created through Host Gator which ive reactivated. Is there a contact number to call?
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Hi there,
The website appears to be a self-hosted, WordPress (also called “.org”) site.
To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:
However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:
http://codex.wordpress.org/Resetting_Your_Password
Also, you may wish to contact the Host Gator support team for direct assistance.
Thanks!
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