HELPPPPPPPP

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  allisonlandherr221 · Member · Mar 23, 2015 at 7:13 am

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  can’t log on and recover password??????? HELP

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Mar 23, 2015 at 7:30 am

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  Hi there. You are currently logged in as allisonlandherr221, else you wouldn’t have been able to post in this forum. You can reach your blog’s dashboard via this link: http://allisonlandherr221.wordpress.com/wp-admin/

  If you’ve lost your login details for a different account, your only option if the password reset doesn’t work is to fill out the Account Recovery Form and then wait for staff to contact you via email to help you regain access to your account: https://en.support.wordpress.com/account-recovery/#account-recovery-form

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  allisonlandherr221 · Member · Mar 24, 2015 at 11:34 pm

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  Thanks, I have done an auto recovery, but have recieved nothing. I have filled in a Account Recovery Form and nothing.
  I had to open another account so I could contact someone. I really, really need to access my other account. I have all these details written down and had to have an email address when I opened this account. An activation must of been sent to this account so I could then start to use the account. Unfortunately I didn’t keep these email.

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  kokkieh · Staff · Mar 25, 2015 at 4:56 am

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  The Account Recovery Form really is the only way. There’s a limited number of staff members working on account recovery and I have no idea how big of a backlog they have. Please be patient a couple days longer. They should contact you via the email you provided on the form.

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  auxclass · Member · Mar 25, 2015 at 5:06 am

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  What is the Account name & Blog URL (beginning with http) you need help with?

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  allisonlandherr221 · Member · Mar 25, 2015 at 6:14 am

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  twps0444

  https://(email visible only to moderators and staff)

  Thank you

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  allisonlandherr221 · Member · Mar 25, 2015 at 6:16 am

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  (email visible only to moderators and staff)

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  auxclass · Member · Mar 25, 2015 at 6:20 am

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  Your account twps0444 is about a month old – so the account recovery should work – I ask because many times people with WordPress.ORG installs on other hosts ask for help here and we can’t help them

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  allisonlandherr221 · Member · Mar 25, 2015 at 6:31 am

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  I tried the auto recovery and have not received anything. When I opened this account I used the same email address as the one I opened the above mention account with and it didn’t say this address was used. I have accessed this account many times with no issues using the password I have written down. Now it just doesn’t work :(

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  auxclass · Member · Mar 25, 2015 at 6:40 am

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  I also flagged this for the staff

  But what is the URL of the blog you are having trouble with? Note – it will not have any of your email in the URL

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  allisonlandherr221 · Member · Mar 25, 2015 at 6:48 am

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  everytime I type it here it come up with [email redacted]

  twps150

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  rachelmcr · Member · Mar 25, 2015 at 12:49 pm

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  Hi there,

  I see you submitted the account recovery form. Our team works through those requests in the order they are received — our account recovery team will reply to your request for help via email as soon as possible.