HELPQ

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  mountainsmushroomsapothecary · Member · Apr 12, 2023 at 5:03 pm

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  I was charged $19 for wordpress- however, my WP account shows no transaction and says I have a free account? I need help and I can’t find any way to contact customer service. I’m so frustrated!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Apr 12, 2023 at 5:23 pm

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  Howdy –

  I’ll be happy to help. It sounds like the upgrade happened under a different WordPress.com user account. The account that you’ve used to write to us here, has no upgrades. That can be confirmed by clicking on My sites – Upgrades.

  The easiest way to find the proper account is to locate the email we sent with the receipt. That’s the email address you’ll need to sign in with at WordPress.com to get in the proper account.

  Our payment and billing team can also be accessed through https://wpchrg.wordpress.com/ Use the Let’s Find That Charge link.

  Otherwise, you can use the charge details on the account recovery form:

  2023-04-12T09:57:12

  

  Translate WooCommerce Product Bundles into German (formal)

  in WordPress.com Forums

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  Hello, I’d like to add a new translation set for German (Formal) / Deutsch (Sie) to the Product Bundles project: https://translate.wordpress.com/projects/woocommerce/extensions/woocommerce-product-bundles/ I have the translated .pot file. How may I proceed? Warm regards, Janko

  Once inside the proper account you can write back to us here and we can process any applicable refunds. Or, you can do it by clicking on My Sites – Upgrades from that account.