Hero Slider duplicate images

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  florenciamrtnzchvz · Member · Apr 3, 2014 at 7:57 pm

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  Why if I upload an image in the hero slider appear full size and as a thumbnail too?
  I need to eliminate the thumbnails but I don’t know how to do it.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 3, 2014 at 8:12 pm

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  Hello there,

  Soundcheck is a premium theme and we Volunteers don’t have access to them and cannot work with them in test blogs. When you purchase premium theme you get support for theme issue directly from the theme designer in the Premium Themes Forum.

  The premium theme forums are at http://premium-themes.forums.wordpress.com/ with separate sections for each theme. http://premium-themes.forums.wordpress.com/forum/soundcheck

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  florenciamrtnzchvz · Member · Apr 3, 2014 at 8:21 pm

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  Sorry, I didn’t know that I have to ask for help in the premiun theme forums.

  thanks timethief.

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  timethief · Member · Apr 3, 2014 at 8:23 pm

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  No problem at all and best wishes. Note that provided you are logged in under the exact same username that registered the blog and purchased the premium theme for it there will be a link in your dashboard > Appearance > Themes that you can use to post to the support forum for Soundcheck.

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  florenciamrtnzchvz · Member · Apr 3, 2014 at 9:14 pm

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  So, if I’m not the person who registered the blog and purchased it, how can a get support? I’m one of the administrator users and the one who must customize it.

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  timethief · Member · Apr 3, 2014 at 9:17 pm

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  Contact the actual owner of the blog please.