Hestia Theme stuck in my display

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  herbertsherb · Member · May 10, 2021 at 1:58 pm

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  I downloaded the Hestia theme but then decided to change to the Shapely theme. However part of the Hestia theme has now go stuck in website designer and I cannot remove it as it is not part of the new theme. I have deleted both Hestia and Shapely but this is still stuck and there seems no way to move it, can anyone help with this problem

  Thanks in advance

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  a18s · Member · May 10, 2021 at 2:54 pm

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  Hi there,

  What is the URL of your website or what is the name of your account on the WordPress.com platform you need assistance with?

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  herbertsherb · Member · May 10, 2021 at 2:59 pm

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  Hi,

  I am creating the site locally so I don’t have a URL. My username on there is herbertsherb

  thanks

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  a18s · Member · May 10, 2021 at 3:25 pm

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  @herbertsherb Hi there,

  You are posting in the support forums for the hosting provider, WordPress.com. In this forum we do not provide support for sites developed locally.

  Hope this helps!

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  kokkieh · Staff · May 11, 2021 at 5:19 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the theme you’re using directly for help with this.

  https://wordpress.org/support/theme/shapely/

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/