Hi

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  ngwaru12954 · Member · Oct 17, 2017 at 12:57 pm

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  Good day,M struggling to update my contact info how do i go about it?

  The blog I need help with is: (visible only to logged in users)

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  billh93 · Member · Oct 17, 2017 at 2:28 pm

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  Hello @ngwaru12954,

  You can change your contact info by clicking on the gravatar image in the top right hand corner of your screen. For a visual reference and further instructions please visit this linkwhere it will guide you on managing your profile.

  Best,
  Bill

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  ngwaru12954 · Member · Nov 12, 2017 at 8:02 am

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  Hi Bill

  Kindly help change my contact details from that side as follows

  New Address – [redacted]
  Contact Number – [redacted]

  I have tried this and failed .I look forward to your help.

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  justjennifer · Member · Nov 12, 2017 at 8:05 am

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  This is a public forum, so I have redacted your personal information from your above reply. I’ve tagged this thread for Staff assistance as it appears that you continue to have difficulties with changing this information. If they need the information, they will contact you privately to obtain it.

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  staff-zinnia · Staff · Nov 12, 2017 at 12:26 pm

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  Hi ngwaru12954 –

  Can you tell me more about what happens when you try to update the contact info? Is there a message?

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  ngwaru12954 · Member · Nov 13, 2017 at 10:10 am

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  no option to edit or update my contact information

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  staff-zinnia · Staff · Nov 14, 2017 at 2:00 pm

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  Please take a screen shot of what you are seeing. This will better help me understand where the trouble is occurring.

  Add the screen shot to your media library and I will be able to see it.

  Take a Screenshot