Hi
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I want a refund for my account and domain purchase I have deleted both and am looking into permanently deleting this website as well
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Hi there,
Are you speaking of deadseapearlsus.com? I see you bought that domain on 18 March and cancelled it today. Our refund period on domains is only 96 hours, so it is no longer possible for us to refund that domain.
https://wordpress.com/support/manage-purchases/#refund-policy
If you want to use that domain somewhere else I can still restore it to your account and help you point it to another provider. Once you’ve owned it for 60 days you’ll then be able to transfer it away from us completely.
The refund for your plan was been processed when you cancelled the plan on the 19th, and you can see the receipt for that transaction at https://wordpress.com/me/purchases/billing/. You should receive that refund in about 10 business days, depending on your bank’s processing times.
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