hi

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  s3et · Member · Nov 15, 2023 at 9:17 am

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  Can you help me, I installed the Alibaba plugin, and the screen turned white and told me a critical error with my website? I can’t access my administrative menu, I only see the directory above and my profile, but I can’t access to modify my website, my website looks good on the public but I can’t access to modify it.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 17, 2023 at 12:55 am

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  Howdy –
   
  Sure thing! I can help with this problem. The first thing to try is restoring the site to a previous version. 
   
  Start at https://s3et.com/wp-admin/admin.php?page=jetpack#/my-plan and click on Site Backups. 
   
  If this does not fix your issue, please write back to me here.