Hi bought an api that doesn’t work
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Receipt ID [redacted by staff]
Transaction ID [redacted by staff]Was asked for this. Can you confirm that this will be done?
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Hi,
Can you share the URL of your website?
I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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Hi there,
Please don’t post sensitive information like transaction IDs in the forums. These forums are public, meaning anyone can see what you post here.
The transaction ID you provided is for a plugin you bought from WooCommerce.com, not for a WordPress.com upgrade.
It looks like that payment has been refunded, but please contact WooCommerce support at https://woocommerce.com/my-account/create-a-ticket/ for more help with this.
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