Hi, I cancelled and refunded my updrade
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Hi, I cancelled and refunded my updrade but I did not get the refund?
The blog I need help with is: (visible only to logged in users)
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Hi enriquetosabioiii
Refund usually takes around 10 to 12 business days to show up in your statement.
For more information on the refund process here is the support document for that:
Hope this helps.
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Hi enriquetosabioiii,
Your account shows we issued a full refund on 3rd May 2018 and there is a copy of the refund receipt in your Billing History:
https://wordpress.com/me/purchases/billing
As @shubhamgmath mentioned, refunds can take 10-12 business days to arrive but international refunds (outside the US) can take a little longer.
Rest assured, the refund is on its way :)
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Hi it’s over 2 weeks already since I cancelled my purchase but I’m still not receiving my refund.
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Hi there,
Can you please follow up with your bank directly on this? You can provide them the transaction ID that appears in the refund receipt as a reference.
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