Hi, I cancelled the subscription, but want it back

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  gabrielahouston · Member · Nov 2, 2018 at 7:08 pm

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  Hi, I cancelled by subscription and domain name, but somebody offered me help with wordpress so I changed my mind
  Can I recover it, or do I have to wait the 5 days?

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Nov 2, 2018 at 7:11 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  supernovia · Staff · Nov 3, 2018 at 4:01 am

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  Hi @gabrielhouston, I can see my colleague answered your question in another thread. It’s released 5 days after cancellation.

  If you’d like to restore it, though, just re-add a plan, do not add a domain, and then update us here. If it hasn’t been released, we can re-add it from our end at that point.

  Cheers!

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  gabrielahouston · Member · Nov 3, 2018 at 9:06 am

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  Ok, I reinstated my subscription. Can you retrieve the domain now, or do I have to wait the five days?

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  supernovia · Staff · Nov 3, 2018 at 11:25 pm

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  There, we’ve got it back again and working for you. I’ll close this topic, but if you need more help you’re welcome to reach out again here or on our contact form:
  http://wordpress.com/help/contact

  And these resources may help you too:
  https://learn.wordpress.com

  Cheers!