hi, i need help with my domain pls!!!

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  msdpetroleum · Member · May 26, 2016 at 6:59 pm

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  I cancelled my subscription and I’m using wordpress.org right now but i cant seem to use my previous domain address, I contacted bluehost and I was redirected here. please I need a backup of files and database so I can continue using the domain name. would be super glad if you can help me with that asap happiness engineers. My job is on the line here pls

  The blog I need help with is: (visible only to logged in users)

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  msdpetroleum · Member · May 26, 2016 at 7:01 pm

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  the domain I need help with is msdpetroleum.com

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  timethief · Member · May 26, 2016 at 7:03 pm

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  This is an empty site https://msdpets.wordpress.com/

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  msdpetroleum · Member · May 26, 2016 at 7:18 pm

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  yeah i originally subscribed with msdpetroleum.com, but i cancelled the subscription so as to move to wordpress.org. Apparently i cant access the msdpetroleum.com any longer, and i already deleted the domain from wordpress.com, can you help me with the backup files pls

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  msdpetroleum · Member · May 26, 2016 at 7:22 pm

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  or do I need the backup files to migrate the domain over to wordpress.org

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  timethief · Member · May 26, 2016 at 7:26 pm

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  You deleted the content at https://msdpets.wordpress.com/ and there is no backup.

  See: Moving to Self-Hosted WordPress
  https://move.wordpress.com/

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  timethief · Member · May 26, 2016 at 9:35 pm

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  Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  msdpetroleum · Member · May 26, 2016 at 9:41 pm

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  I’m onto the link now, what do i do there pls

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  timethief · Member · May 26, 2016 at 9:43 pm

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  You do exactly what I said above. You subscribe to this thread and wait patiently for Staff to work their way forward through all threads tagged for their help before I tagged this one.

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  msdpetroleum · Member · May 26, 2016 at 9:50 pm

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  yeah i am already subscribed to this thread, I’m waiting, thanks timethief

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  timethief · Member · May 26, 2016 at 9:53 pm

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  You`re welcome.

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  msdpetroleum · Member · May 26, 2016 at 11:28 pm

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  hi, no response yet?

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  chrisrudzki · Member · May 26, 2016 at 11:34 pm

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  @msdpetroleum: Please be patient, as we help sort this out.

  Since you canceled the domain, it is going through the process of being released. That can take weeks, and there’s no guarantee you’d be able to register it again.

  This was indicated in the warning screen, before you canceled it.

  I am in contact with our registrar to see if we can get it back for you. Unfortunately there are no guarantees, but I’ll keep you posted within a day or two.

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  msdpetroleum · Member · May 26, 2016 at 11:39 pm

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  okay thank you

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  rachelsquirrel · Member · May 27, 2016 at 6:30 am

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  Hi there,

  I’ve just sent you an email. Let me know if you didn’t get it.