Hi I’m concern about my privacy
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Hi I had an SEO client create my WordPress in 2020 and I wanted to know if it’s safe for me to continue using it as I never created it in the first place and the person has no access to my details and site? also I changed my hosting service for security with the other SEO client, also changed the password on here.
Site: https://droneable.com.au/.
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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