Hi – I’m trying to renew a domain that no longer exists in my Purchases section

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  suspendmag · Member · Jul 17, 2018 at 4:24 am

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  Hello,

  I’m trying to renew my domain and don’t see the option to renew it in my Purchases setting on my dashboard.

  How do we renew if there’s no option for it?

  The blog I need help with is: (visible only to logged in users)

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  catkiinson · Staff · Jul 17, 2018 at 4:25 am

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  Hi,

  What’s the url of the domain you’re trying to renew?

  Thanks.

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  suspendmag · Member · Jul 17, 2018 at 4:27 am

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  suspendmag.com

  Thanks!

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  catkiinson · Staff · Jul 17, 2018 at 4:28 am

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  I’ve added the modlook tag to this post – a Staff member will assist you shortly.

  Thanks for your patience.

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  suspendmag · Member · Jul 17, 2018 at 5:25 am

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  Thanks so much!

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  kokkieh · Staff · Jul 17, 2018 at 6:55 am

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  Hi there,

  That domain expired on 26 May and has already been removed from our system. It is currently in redemption with our registrar.

  It is still possible for me to recover the domain at this point, but our registrar charges a $80 fee to restore a domain from redemption. Let me know if you agree to that fee and I can get the recovery process started.

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  suspendmag · Member · Jul 17, 2018 at 3:47 pm

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  Hi, is that $80 on top of the domain mapping and private registration I just paid for just now? If so, yes, I’ll go ahead with it, but this is my WordPress Receipt #30630468 showing what I just paid for.

  Let me know if I need to pay additional!

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  thesacredpath · Member · Jul 17, 2018 at 9:42 pm

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  Hi there, your domain has been restored to your account and your site is showing up at suspendmag.com. There are no additional fees.