Hi, my one of my website doesn't appear in the stats

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  christophecasalegno · Member · Jul 14, 2015 at 8:48 pm

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  Hi, all my websites like http://www.christophe-casalegno.com or http://www.digital-netcom.com are ok in the stats, but i can’t see http://www.christophe-casalegno.nz : when i’m connected to my wordpress admin on this website, the jetpack stats are http://www.christophe-casalegno.com stats, not http://www.christophe-casalegno.nz

  An idea ?

  best regards,

  —
  Christophe Casalegno
  http://www.christophe-casalegno.nz

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 14, 2015 at 8:49 pm

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  Please note that Jetpack is a plugin for WordPress.ORG software installs to provide parity with blogs hosted by wordpress.COM. Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  christophecasalegno · Member · Jul 14, 2015 at 8:57 pm

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  thanks but why i cannot see this website on my wordpress.com admin while I can see all my others websites ?

  best regards

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  timethief · Member · Jul 14, 2015 at 9:05 pm

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  That site is not hosted by wordpress.COM and I can answer only questions about sites that are hosted here. Please contact Jetpack support staff.

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  timethief · Member · Jul 14, 2015 at 9:09 pm

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  Maybe the site is hidden on your My Sites page.

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Clicking this link should display all blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

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  christophecasalegno · Member · Jul 14, 2015 at 9:36 pm

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  I think the problem is just my bad english to explain the problem ;) The .nz is just a modified copy of the .com website : there is probably a unique identifier by website that can explain this, because the problem doesn’t exist on the others and all are the same installation on the same webserver. I’ll find by myself or install another stats system.

  regards,