HI – my site is down – can you help?

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  ollie49892 · Member · May 4, 2018 at 11:25 am

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  HI – my site is down – can you help?

  The blog I need help with is: (visible only to logged in users)

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  kosiew · Member · May 4, 2018 at 11:32 am

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  hi,

  Your website does not look like it is hosted on WordPress.com.
  We’re able to help only with websites hosted on WordPress.com.

  To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation. WordPress.com and WordPress.org are two, different entities.

  WordPress.com vs. WordPress.org

  For help with that site you will want to post in the WordPress community forums at https://wordpress.org/support/
  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
  https://wordpress.org/support/register.php

  Your hosting provider customer support may also be able to help you.

  Hope this helps

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  staff-zinnia · Staff · May 6, 2018 at 11:57 am

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  ollie49892 – Marking this closed.