Hi please advise my website is hosted by HostGator and domain different hosting.

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  endtimespests · Member · Jun 24, 2022 at 9:30 am

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  Hi please advise my website is hosted by HostGator and domain different registra. What should I do to stop going to and from when my website needs to be upgraded?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Jun 26, 2022 at 2:47 pm

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  We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re not able to access the backend of your site to take a closer look.

  The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help.

  I hope this points you in the right direction.