Hi We created a free blog by company nam
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Hi We created a free blog by company name but forget associated login and email address. How can we recover or delete this blog.
The blog I need help with is: (visible only to logged in users)
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Hi linux4admins
Here is the support document that will help you in recovering your account:
If you’ve misplaced your log-in information, the email address or username you’ve entered isn’t recognized, and you haven’t enabled Two Step Authentication, you can access your account using the Account Recovery Form.
Hope this help.
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Hi Shubam
Thank you
We don’t have any detail regarding proof of ownership but if we somehow get linked email address then we can get login. -
Hi linux4admins
Can you let us know the blog address for which you need help here?
Staff can help you out by sending the email to the linked email account. Other than that they can’t even help you out with email address information. I am still tagging this post as ‘modlook’ for staff assistance please wait for some time they will get back to you on this.
Hope this helps.
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Hi linux4admins,
I’ve sent an email to the address we have on our system for the owner of jtbgva.wordpress.com. For security reasons, I can share which email address that is so please check all of your accounts including the spam folder.
Thanks!
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Hi gemmacevans
Could you please give us hints on email address like First name or Last name so that it will easy for us to find out and just domain name of linked email address.
Because we have many domains and email address in company It is difficult for us search
Thank you for your kind support
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Hi there,
I’m sorry, but we cannot disclose any information or give hints regarding WordPress.com accounts.
You’ll have to check all the email addresses you might have used to create that account and find the email we’ve sent you.
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As @fstat mentioned, we cannot share any information about the email address so you will need to check the inbox and spam folders in all of your accounts.
Without access to the account email address or any of the information we can accept as proof of ownership, we won’t be able to help you recover the site.
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Hi
Do i know from which email address will I get email . I have to search from email address in my mail logs
Thank you
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Hi
As we are not asking fully text email address of owner for security concern. but It should be in your policy to at least share few hints on email address like google. Could you please trigger another mail on owner address We will check our mail logs.
Yesterday we check logs but that email address found is not owner . That email address has only editor access on this blog.
It is very tough situation for us to know owner because it is running on our company name. Our office of this site has been closed. We are working on to meet EU GDPR compliance and will stop this blog.
Any help from your side will be appreciated If any other way you can suggest us.
Thank you very much for your kind support
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I understand your situation, but you do also have to understand our security policy. We can’t just give information (or tips) about other accounts, especially on a public forum.
Nonetheless, I have re-sent a password reset email to the address associated with the account you want to access, so please check your email accounts again.
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