Hi, Ive just craeted a new account but m

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  awrtrade · Member · May 9, 2018 at 11:44 am

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  Hi,
  Ive just craeted a new account but made a mistake in my email address and so cannot receive the welcome and confirm email… I need to delete the s from rooflines in my email.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 9, 2018 at 11:53 am

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  Please share your correct email address here (only staff will be able to see it). I’ll tag this with modlook for the attention of the support staff. Staff will contact you soon.

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  ahmadbaig1 · Staff · May 9, 2018 at 12:27 pm

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  In addition to answer by @staartmees. I assume you haven’t changed the email address in settings.
  Firstly, try changing your email address from Account Settings>email address. Once you change your email address, sometimes the verification link will not be immediately received on your new (correct) email. Hence for that the staff will get involved with you.

  Meanwhile, you can help by giving your correct email address on this thread so that staff can directly send you the verification link, it will be redacted for privacy protection and will only be visible to staff.

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  awrtrade · Member · May 9, 2018 at 12:31 pm

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  Hi All,
  Many thanks for your swift and comprehensive replies.
  I need to knock off the ‘s’ and alter my registered email to:
  (email visible only to moderators and staff)

  Currently it is incorrectly set to (email visible only to moderators and staff)

  On attempting to update it in account settings, it simply states unable as I have not verfiried/activated my account.

  Thank you again.

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  awrtrade · Member · May 9, 2018 at 1:36 pm

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  On attempting to change the account email address:

  The e-mail address of your WordPress.com account is not verified. Please verify it first before updating this setting.

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  ahmadbaig1 · Staff · May 9, 2018 at 1:52 pm

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  This thread has been tagged as ‘modlook’, so staff will get in touch with you to resolve this. WordPress Engineers might be having a busy day! Rest assured help will arrive soon!

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  awrtrade · Member · May 9, 2018 at 2:09 pm

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  Ah, I see. No probs at all. Many thanks and apologies for my impatience – Caused by my own schoolboy error afterall…

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  gemmacevans · Member · May 9, 2018 at 4:19 pm

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  Hi awrtrade,

  I’ve added the correct email address to your account. You should be receive an email containing a confirmation link shortly — you will need to click that link to confirm the change of email address.

  Thanks!