Hired someone to speed up site and now I can’t login to my dashboard

  • Unknown's avatar

    Hi guys, I hired someone to speed up my loading speed of the site and now when I go to log into my admin panel/dashboard http://www.pasomotors.com/wp-admin I just get a white screen with this error message:

    Warning: Constant WP_CACHE already defined in /homepages/2/d753096042/htdocs/clickandbuilds/PasoMotors/wp-config.php on line 4

    Warning: Cannot modify header information – headers already sent by (output started at /homepages/2/d753096042/htdocs/clickandbuilds/PasoMotors/wp-config.php:4) in /homepages/2/d753096042/htdocs/clickandbuilds/PasoMotors/wp-includes/pluggable.php on line 1421

    Warning: Cannot modify header information – headers already sent by (output started at /homepages/2/d753096042/htdocs/clickandbuilds/PasoMotors/wp-config.php:4) in /homepages/2/d753096042/htdocs/clickandbuilds/PasoMotors/wp-includes/pluggable.php on line 1424

    The website is running but at the top of the page it shows an error message saying: Warning: session_start(): Session cannot be started after headers have already been sent in /homepages/2/d753096042/htdocs/clickandbuilds/PasoMotors/wp-content/themes/shoptheme/header.php on line 2

    and the parts of the site aren’t loading correctly.

    Can someone help please! Thanks

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

  • However…

    Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team and we could likely get this sorted out for you.

    https://wordpress.com/pricing/

    We have a guide to help move your site to WordPress.com here and our support team can also assist:

    https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/

    Please let us know if you have any questions about WordPress.com, our plans, or our features.

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