Historic site stats

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  shaneszarkowski · Member · Jul 25, 2018 at 9:39 pm

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  Hi. I recently took over administration of a site hosted on WordPress. How can I view historic site visit stats from before I attached my account to that site? Many thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 25, 2018 at 9:40 pm

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  https://shaneszarkowski.wordpress.com/ is an empty site. What is the URL of the site you refer to? Exactly which username account registered that site and is the sole owner of it?

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  shaneszarkowski · Member · Jul 25, 2018 at 9:44 pm

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  That one sure is. :) The site is https://chargedaffairs.org/

  The drift I’m getting from your response is that I’ll probably need to log in with the original registering account to get that data? I’ll follow up with some folks and hope it wasn’t originally registered with somebody’s private account.

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  timethief · Member · Jul 25, 2018 at 9:47 pm

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  Hi again,

  chargedaffairs.org is a wordpress.ORG software install on paid hosting hosted by SiteGround
  Name Servers:
  ns2.us35.siteground.us
  ns1.us35.siteground.us

  You are posting to the wrong support forum. We do not provide support for WordPress.ORG software here at WordPress.COM. We provide support only for sites hosted on WordPress.COM servers.

  WordPress.COM and WordPress.ORG are completely separate and have separate logins and support documentation as well as separate support forums. You can read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is here https://wordpress.ORG/support
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/
  If you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  shaneszarkowski · Member · Jul 25, 2018 at 9:51 pm

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  Thanks so much! Appreciate this.

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  timethief · Member · Jul 25, 2018 at 9:53 pm

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  Note that it’s the Jetpack plugin that provides stats.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
  See also https://apps.wordpress.org/support/ for app support.