home page that doesn't want to change

  • Unknown's avatar
    elaabassiabdarahman · Member ·

    Hello,

    I have a problem with my homepage, I have emptied the cache of my browser, that of WordPress using the plugin WP Super cache. With LWS I have restored the website and MySQL. I also used the WP reset plugin. I deleted all the themes and all the plugins but nothing works my homepage does not change even if I put back a basic theme Twenty Twenty. I also deleted all pages, created a new page and set it as a static page.

    Can you help me please?

    the website : googleshop.fr (a website test)

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

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