Hook my website back online

  • Unknown's avatar

    I just purchased a plan but my website is not working yet ? But I been paying $14 a month instead of $9 so l need to get my $14 plan that’s already connected to my website and just forward the $9 to my usual plan and l will just add another $5 to total $14

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    It looks like you had the WordPress.com Premium plan on your site before it expired. Please upgrade to the Premium plan again by using the link below:

    After upgrading, you’ll want to add a Domain Connection for your domain and make it primary. Here are the steps:

    1. Add a Domain Connection
    2. Set your domain as the primary address

    Once these steps are done, your site will start loading at your domain as before.

    Feel free to let us know if you have more questions.

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