Host may have disabled mail() function error when trying to login to WordPress admin

• 

  morgaine22 · Member · Jul 1, 2019 at 12:26 am

  • Copy link
  • Add topic to favorites

  I’m hosting my website with Google Cloud and cannot login anymore – I migrated my old website with WP Plugin:

  Clone

  When trying to get a new password this error shows
  ‘The email could not be sent. Possible reason: your host may have disabled the mail() function.’
  http://prntscr.com/o8sqhh

  Anyone has an idea how to approach this?

  Many thanks,
  Nadja

• 

  darciemg · Staff · Jul 1, 2019 at 1:13 am

  • Copy link

  Sounds like you actually need help for a WordPress powered site, not a site hosted at WordPress.com. WordPress.com and WordPress.org are a little separate, and that can be confusing.

  WordPress.com vs. WordPress.org

  You’ll want to use the forums at https://wordpress.org/support/ for any support on managing your site. You can also work with your host, Google Cloud, on the mail function they offer.

  Hope that helps to point you in the right direction!