host transfer

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  johnnits04 · Member · May 19, 2020 at 12:34 pm

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  I wanted to start hosting through wordpress at site ground but mistakenly started and paid for normal web hosting in site ground. What to do next?

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  staff-mckluskey · Staff · May 20, 2020 at 8:35 am

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  Hi there!

  Since your site is not hosted with WordPress.com but hosted with Siteground, you’ll want to reach out to them directly about it.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.