HostGator Cancel

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  nathalienaor · Member · Mar 25, 2020 at 7:56 am

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  Hello,

  I keep getting charges every month for my WordPress site. If I want to cancel it immediately, am I being charged through you or Host Gator? Thank you.

  Best,
  Nathalie

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  austinsangs · Member · Mar 25, 2020 at 9:26 am

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  Howdy,

  Please note that these forums are for WordPress.com hosted sites only. Your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

  Cheers

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  staff-blorbo · Staff · Mar 25, 2020 at 5:44 pm

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  If you have a WordPress site hosted on Hostgator, that means you’re using the free self-hosted version of WordPress from WordPress.org.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  Just to be sure though, we have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.