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  preetichugh10 · Member · Jul 17, 2023 at 9:33 am

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  cant open website in wordpress

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  preetichugh10 · Member · Jul 17, 2023 at 9:37 am

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  i installed wordpress already but cant open the website

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  aleone89 · Staff · Jul 18, 2023 at 9:48 am

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  Hi there,

  I’m sorry to hear that you’re having trouble accessing your website on WordPress.com. I’d love to assist you with resolving this issue, but I’ll need a bit more information to help you effectively.

  1. Can you please provide the URL of your website?
  2. Are you experiencing any error messages when trying to open your website? If so, can you please provide the exact error messages you’re receiving?

  Once I have this information, I’ll be better equipped to assist you.

  And just to make sure, if you are using self-hosted WordPress (WordPress.org), the steps to fix the problem might be different. Here’s a guide for WordPress.org website recovery.

  Looking forward to assisting you further!

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  preetichugh10 · Member · Jul 18, 2023 at 10:49 am

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  URL OF MY WEBSITE: tactilemapindia.com

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  maciejpilarski · Staff · Jul 18, 2023 at 3:01 pm

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  Hi there

  Thank you for your reply.

  URL OF MY WEBSITE: tactilemapindia.com

  Your site http://tactilemapindia.com/ is a WordPress.org one hosted at GoDaddy.
  
  There are two versions of WordPress – WordPress.com and WordPress.org. WordPress.com is a hosted version of WordPress where we take care of your website’s security, updates and maintenance while you can focus on your content. At WordPress.com, the installation of plugins and themes is allowed only with a Business plan subscription. However, we have lots of built-in plugins and a variety of themes to choose from.

  On the other hand, WordPress.org websites are self-hosted and require that you purchase your space on the web with a hosting company and you are the one who needs to take care of the website’s security, updates and maintenance. WordPress.org allows you to install custom plugins and themes.

  More details on the differences between WordPress.com and WordPress.org you can find in the link: https://en.support.wordpress.com/com-vs-org/
  
  We won’t be able to help you with it unless you decide to migrate it to our platform. Is that something you would be interested in?