hosting

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  rnjenn72 · Member · Mar 25, 2024 at 9:45 pm

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  hosting. I’ve been very unhappy with the customer service I bought a plan for $499.00 and I was excited that I was able to send them a bunch of information to make a site for me and it really did not come out well at all they did not listen to 90% of what I asked of them. I haven’t received any reimbursement for it, which I did request and I haven’t heard from anybody at this time. I’d like to know if I’m getting reimbursed anything for the terrible job that they did literally 95% of this website I did myself I don’t know what I spent the money on. I’d like to take what I have and move it to Go Daddy for hosting and I already have a domain with them. How can I get a back up of my work and move on

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-dragon · Staff · Mar 27, 2024 at 4:57 pm

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  Hey @rnjenn72,

  When we build a new site on your behalf, we always try to follow your guidelines to build something you will love. We did not receive a response to your site launch email titled “Website Design Service – Your New Site is Ready!” Please follow up with us from that email so we can connect with you. We would love to touch base to better understand how we could have improved this service and the website we delivered.

  I am going to close this forum topic so that our team can follow up with you directly.

  Thanks!