hosting
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My website, https://www.TheAlexandriaPapers.com is on WordPress.org and hosted on GoDaddy.com. I’m wondering why I have it hosted there (they changed from QuickBlogcast to WordPress.org) when I could host it with you since they know nothing about WordPress and always refer me to you. Some of your help pages say hosting WordPress.com is free, so I’m confused about why I’m paying GoDaddy to host it. Would I need the WordPress.com Premium to get help when I need it (not from the forums)? Is there someone who could give me some advice about the benefits of changing the hosting from GoDaddy to WordPress.com? I own the domain name. (email visible only to moderators and staff) 505.473.9011 Thank you
The blog I need help with is: (visible only to logged in users)
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WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums.
Please read this support doc so you are aware of the differences between WordPress.COM hosted blogs and WordPress.ORG software installs. http://en.support.wordpress.com/com-vs-org/
Also know that we provide support here only for WordPress.COM hosted blogs and no others. Our support docs apply only to WordPress.COM blogs and not to any others.
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Those are all good questions.
First, check this out to understand the difference between the type of site you have at Go Daddy versus a WordPress.com-hosted site:
In regards to support, these will be your options:
As you said, a WordPress.com site will always remain freely hosted, but if you require additional functionality, the WordPress.com Premium Plan may be a good fit for you.
WordPress.com Premium includes the following upgrades:
– Domain Name & Mapping
– Space Upgrade
– No Ads
– Custom Design
– VideoPressYou can read more about each feature here:
If you decide to make the switch, let me know and I will forward additional information that will help you make the transition.
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WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/
See here for details of all 3 plans http://store.wordpress.com/bundles/ offered by WordPress.com.
Premium bundle details http://store.wordpress.com/plans/premium/
Business bundle details http://store.wordpress.com/plans/business/Upgrades do not apply to username accounts. Each upgrade applies only to a single blog for a single year when it is due for renewal.
We all pay in full for every upgrade at the time of purchase. Make sure you read the comparison O linked to above very closely so you know exactly what the restrictions and limitations on WordPress.COM blogging are.
Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
To purchase upgrades for any WordPress.COM hosted blog you must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog. Then you can access the blog’s dashboard and purchase upgrades at > Store > My Upgrades https://en.support.wordpress.com/my-upgrades/
Your options for payment are found here http://en.support.wordpress.com/payment/
Your billing history will be at Dashboard > Store > Billing History
To move content see here https://en.support.wordpress.com/import/
WordPress.com does not accept domain transfers but mapping an existing domain is possible. Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made it and the domain mapping purchase here every year.
Mapping an existing domain costs $13. annually and a domain name purchase and domain mapping are included in the Premium ujpgrade bundle.
In order to map to a domain one must have an underlying .wordpress.com sub-domain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL.
If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the WordPress.COM blog, and as you own a domain URL already, you can see here for mapping an existing domain. http://en.support.wordpress.com/domains/map-existing-domain/
It can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.
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Would I need the WordPress.com Premium to get help when I need it (not from the forums)?
Yes, you can use email support or the contact link and wait longer get answers if that’s what you prefer. If you have a paid upgrade, please use the “Contact Support” form, where you will receive a choice of having staff answer your question publicly or privately.
These are our support options http://en.support.wordpress.com/help-support-options/ In addition we can all email
help@wordpress.com
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