Hosting and domain issues with mail

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  natalieckane · Member · Nov 14, 2013 at 8:43 pm

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  I purchased my domain and email from Domain.com. My site is built and hosted by WordPress. The site itself works fine, but my email does not. When I contacted Domain.com, I was told I needed to get A Record IP address from WordPress to give to Domain.com to have my email pointed in the right direction. This doesn’t make sense to me, and I can’t find anything to help.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 14, 2013 at 8:44 pm

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  eurello · Staff · Nov 18, 2013 at 10:54 pm

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  Hi Natalie – For your email, you need to add any MX or other custom DNS records here that Domain.com provides:
  https://wedforblue.wordpress.com/wp-admin/paid-upgrades.php?page=domains&action=dnsedit&domain=wedforblue.com

  I see you have a couple there now. The A record looks properly formatted, but typically the MX record will not have an IP address in it. Rather, it usually has a URL in it, such as this:

  MX 10 mx00.domain.com.

  Can you please contact Domain.com support and check with them about the exact MX record you need to have?