hosting deleted wordpress site

  • Unknown's avatar

    I had creagted a wordpress site a couple of years ago and had free hosting on awardspace. some point last year awardspace deleted my site since I hadnt logged into the control panel for a year and I guess thats listed as part of their free hosting. They didnt send me any warning email about this and just straight up deleted it. Now on wordpress i no longer have access to the site and says “Please check your Primary Site’s Jetpack connection” when I try to view my site through wordpress. Is there any way to recover my old page? Any information would help including where I can create a new page as I dont see the option for that even available on the site and cant reach the site wp-admin.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    What the Jetpack connection provides here at WordPress.com is a way for you to manage certain aspects of your site from the WordPress.com dashboard. However, this connection does not provide any backup of your site unless you had the Jetpack Backup upgrade; your content is only available at the original hosting provider (Awardspace).

    When the original site no longer exists, the content would no longer be accessible here at WordPress.com. Unless you had Jetpack Backup or another backup service backing up your site before Awardspace took it down, I’m afraid your site would be lost for good. :(

    You may want to contact Awardspace to see if they might have a backup of your site they can provide to you.

    Otherwise, you could look up your site on the Internet Archive, copy content there, and paste the content into new posts/pages in a new site hosted here at WordPress.com. Unfortunately, there’s no way to generate an export from the Internet Archive – you would need to manually recreate the site you had previously.

    The benefit of creating your site here is that we don’t delete or close sites due to inactivity, plus we have a variety of paid plans that can add even more functionality to your site if you’re interested.

    Let us know if you have any questions.

  • Unknown's avatar

    Thank you for the reply, I saw under my databases on awardspace the site had nothing left in the folder directory so I just deleted and created a new one. Luckily the site is only for my portfolio mainly and I have backups of all the data I put on the site so shouldnt be too hard to get it back to how it was. Thank you for the information.

  • The topic ‘hosting deleted wordpress site’ is closed to new replies.