Hosting issue

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  razrwing · Member · Apr 21, 2021 at 4:34 pm

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  Hello sir my Name is Rizwan Jarwar the web developer of razrwing.com so the situation

  From Weblify Admin date(4-21-2021);
  Hello Gian Ruggeri Gian, I hope you’re doing well! We no longer have access to your cpanel, please get in contact with your hosting provider

  when we move the wordpress site to weblify they said they are no longer hosting. Are you hosting again razrwing.com??
  is that we have updated the site and now we want to get access of cpanel of our razrwing.com so that we can remove the old files and upload the new files please contact us as soon as possible we are launching on may 1st and some things remanings so please give us cpanel access so that we can finish all things in the time and the SEO

  Contact us on below emails

  THANK YOU

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  staff-blorbo · Staff · Apr 21, 2021 at 6:17 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.