Hosting Refund?

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  hahano9 · Member · Jul 29, 2013 at 6:09 pm

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  I’d like a refund my hosting, but any link I come across leads me back here. I don’t see a “cancel” or other button under the Store > My Upgrades. It went through automatically two days ago and I’d like to just cancel that.

  Thanks,
  Hahano

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 29, 2013 at 6:12 pm

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  All WordPress.COM blogs like this one http://hahano9.wordpress.com/ are free hosted so I’m not clear why you are posting here. What is the exact URL of the blog you refer to and who did you pay to web host it?

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  hahano9 · Member · Jul 29, 2013 at 6:21 pm

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  I’ve purchased a 10 GB hosting upgrade for $20.00/yr through WordPress. I can see it in my upgrades, but there are no options to remove, change, edit or modify. Simply to upgrade it further.

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  timethief · Member · Jul 29, 2013 at 6:26 pm

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  10 GB hosting upgrade for $20.00/yr through WordPress

  As I said above all hosting here is free of charge. You purchased a space upgrade. http://en.support.wordpress.com/space-upgrade/

  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds

  Note: It takes from 1 – 2 weeks for the refund to be received.

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  hahano9 · Member · Jul 29, 2013 at 6:42 pm

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  Yes, I’ve followed that site and/or the instructions and it brings me back to the original post I’ve made. My options are “Learn More” “Add a Credit Card” and “Enable Auto-Renew” from that page.

  There is no option to modify or refund it without going to the support page, which then brings me to this page.

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  jackiedana · Member · Jul 29, 2013 at 9:33 pm

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  HI Hahano9,

  I have removed the space upgrade from your blog and refunded you the $20 that was charged for the automatic renewal.

  Please let me know if you have any other questions.