How can I add music to the Music Player widget?
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I want to make a playlist and place it in my sidebar. When I click choose songs, it doesn’t do anything. What can I do to fix this?
The blog I need help with is: (visible only to logged in users)
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Hi Sheila,
It looks like you’re using Firefox as your web browser. Do you have any Firefox add-ons (like a pop-up or ad blocker)? If you do, please try temporarily disabling them to see if that fixes the “Choose Songs” link in the music player widget.
You can find your Firefox add-ons and disable them with this guide:
https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
If that doesn’t fix it for you, please let me know!
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Do you have any other add-ons in your Firefox browser? (If so, please temporarily disable all of them at once — sometimes disabling just one isn’t enough to fix the problem.)
Also, is Javascript enabled in Firefox? You can check that in the Javascript section on this page if you aren’t sure: http://supportdetails.com/
This widget is working for me in Firefox, so I’m trying to narrow down what could be blocking it from working in your browser. If you have another browser installed on your computer (or if you’d like to download another one to try out), it would also help to know if it works there or not.
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Thanks for letting me know. Do you have any antivirus or firewall software on your computer that could be blocking parts of WordPress.com?
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Are you comfortable temporarily disabling AVG to see if that makes a difference for you?
Another option, if you want to keep AVG running, is to add exceptions to AVG for https://wordpress.com/ and https://ststories.wordpress.com/ to make sure AVG isn’t blocking anything there.
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Hm, ok. Just to confirm, do you have Javascript enabled in both of your browsers? You can check that here: http://supportdetails.com/
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Ah ok, I think I know what’s going on. Are you trying to add that widget under Appearance > Widgets in your site’s dashboard? If so, you’ll need to disable Accessibility Mode (on the “Screen Options” tab in the top right) to be able to choose songs there.
Another option is to open your site’s Customizer, and add the widget in the Widgets section there.
Please let me know how that goes!
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I didn’t have an accessibility mode so I couldn’t do it that way. But it did work through customizer. It opened the box where I can select songs.
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Awesome. Thanks for letting us know. I’m glad you were able to add that music. If any other questions come up, please get in touch.
Many thanks :)
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