how can i ask a question that is not in public forums?

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  madhatterantiques · Member · Dec 30, 2015 at 6:27 pm

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  how can i ask a question that is not in public forums?

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  timethief · Member · Dec 30, 2015 at 11:43 pm

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  There is no phone support. All support docs are at http://support.wordpress.com
  Type in live chat support and click search
  https://en.support.wordpress.com/?s=live+chat+support
  Note the results at that link please.

  Please see here for all the support options when you have technical support issues https://en.support.wordpress.com/help-support-options/

  If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately.

  Also note, that you can email Staff at:
  support@wordpress.com
  or
  help@wordpress.com