How can I buy my expired domain back?
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I let my domain expire. I go to the “My upgrades” page to buy it again but I only get the page for the “Premium” and “Business” plans. I ONLY want to buy my domain and not pay for any of these extra features. Where can I go?
The blog I need help with is: (visible only to logged in users)
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Please go to http://wordpress.com/purchases
Cancel/remove the Premium
Your domain should then appear as a separate option.
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I tried that. It didn’t work so I was forced to buy the Premium. I tried to cancel it afterward by clicking “Cancel and Refund Premium” and it told me “This upgrade cannot be canceled.” What do I do now to get my money back?
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Mark should check back in this thread to see how you are doing and he should be able to help you then – keep the faith – the staff have a good record with these types of things
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Hello kpopbreak!
I have fixed the issue with the domain on your account. You can renew it going at:
https://wordpress.com/purchases
About the Premium plan you bought it, it was a “Jetpack Premium” plan, was that a mistake? Let us know if you want to cancel and get a refund for that upgrade.
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Thank you so much!
As for the Premium plan, yes, I would still like to cancel that. But it keeps saying “This upgrade cannot be cancelled.”
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kpopbreak, I’ve canceled the upgrade and issued a refund. You can check the refund receipt at:
https://wordpress.com/me/billing
Please keep in mind, it can take several days for a refund to appear on your bank statement. You can check more information about refunds below:
Let us know if there is anything else we can help. :)
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Carina Can you help me? I forgot to pay and my webpage ahmetharmanli.com is reachable. I want to renew my domain but i can’t. How can i do that?
Best Regards -
Hi ahmetharmanli! Your domain is at the redemption period, you can try to renew on the link below:
https://wordpress.com/purchases
If you are able to renew, you will need to pay a late fee that costs $80, plus the registration fee. If you can’t renew through that link, you will need to wait for the domain to be available again. You can check more information about domain expiration on the link below:
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