How can I cancel my Premium Upgrade
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Hello, we decided to use the free trial for 14 days and then either put money on the registered bank account to be charged for the premium package or not to.
After the 14 days that the free trial lapsed we decided not to buy the premium package. Could you help us figure out what happened to the package… is the process in suspension? Waiting for money to appear on the bank account to charge us? Or will it never ask us for the money because the premium plan was just canceled after these 14 days.
Another question is: it sort of shows that we were charged 26 Euros for the domain registration… is this so?
Thank you
The blog I need help with is: (visible only to logged in users)
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I believe a staff member would need to assist with that. I’ve tagged this post for their review.
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How do I get a Moderator/Staff reply for my question?
https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question -
Hi there,
Because you decided not to keep the WordPress.com Premium plan after the trial, it was cancelled and you won’t be charged for it. I’m sending you an email with more details about the domain you set up with that trial. Please let me know if you don’t receive that email from me. :)
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