How can I cancel my upgrade?

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  lincolnkoreas · Member · Dec 22, 2016 at 4:37 pm

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  Hello,

  I would like to delete the one of my site with upgrades, happytranslator.wordpress.com, but I am unable to remove it (premium theme) in ‘Manage Purchases’ page. Could you please tell me what I should do?

  The blog I need help with is: (visible only to logged in users)

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  lincolnkoreas · Member · Dec 22, 2016 at 4:38 pm

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  The blog I need help with is happytranslator.wordpress.com.

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  kokkieh · Staff · Dec 25, 2016 at 1:50 pm

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  Hi there,

  I can remove the theme for you. I just need you to please confirm you understand this means you’ll need to buy the theme again should you later decide you want to use it again.

  An alternative is to set your site to private instead of deleting it. That way no one but you will be able to see it, but the address and the theme will still be there should you want them back later.

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  lincolnkoreas · Member · Dec 25, 2016 at 2:13 pm

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  Yes, I understand that I will have to buy the theme again if I delete it. Please remove happytranslator.wordpress.com for me.

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  lincolnkoreas · Member · Dec 25, 2016 at 2:20 pm

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  이런 이메일이 왔길래 제가 알았으니 remove해 달라고 응답했습니다.

  Kind Regards,

  Bryan Jeong Guk Lee

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  kokkieh · Staff · Dec 25, 2016 at 2:36 pm

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  I’ve cancelled the theme. You should now be able to delete the site at My Site ->Settings.

  Please let me know if I can help with anything else.