How can I check for malware on this blog?

  • Unknown's avatar
    boomerjack · Member ·

    My “Webroot” anti-virus software claims this blog has been reported as having malware. What can be done to clear this up?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thatrobyn · Member ·

    Hi there,

    Your blog appears completely healthy. There is no malware on your site.

    Could you tell me the exact language of the message?

    If you look at your site through another browser — Firefox, for instance, do you receive the message, or is it only through Chrome?

    If you’d like me to take a look at the warning message you’re receiving, I’m happy to do that. Send me a screenshot, so I can better understand the issue. You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there.

    The page at the following link has some helpful tips for taking screenshots:

    Take a Screenshot

    Just let me know when there’s something I should look at.

    Thanks so much!

  • Unknown's avatar
    boomerjack · Member ·

    I use the Chrome browser.
    Notice from my “Webroot” anit-virus computer software, if and only if, I access the blog via a link on Facebook or Twitter, but not if I go to the blog directly and sign-in. […] We recommend that you don’t continue to this website because it is reported to contain the following threats:
    Malicious software threat:
    This site might contain links to viruses or other software programs that can reveal personal information stored or typed on your computer to malicious persons.

  • Unknown's avatar
    thatrobyn · Member ·

    Hey Jack!

    Thanks for this further information. It sounds as if your anti-virus software is trying to protect you from inadvertently leaving one site (Facebook, for instance), to go to another (your WordPress.com site). Malware frequently rears it’s ugly head when someone is tricked into clicking on a link from a website or email, and is sent to a dangerous site, or unknowingly downloads malware to their computer. That is not happening in your case, but Webroot doesn’t know this. Your blog is safe.

    What anti-virus software usually allows you to do is adjust your settings so it recognizes a site as safe. After you do this, when you click on a link to your blog from another site like Twitter, Webroot will know that your WordPress.com site isn’t dangerous.

    As long as you don’t include unsafe links on your site, and as long as you make sure your commenters don’t either, you’re fine.

    I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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