how can i contact an actual support person?
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I’ve been having an issue with not being able to log in to my website for a while now and clicking through the WordPress site I don’t see any way to actually contact a real human who works for WordPress. I am paying money for this site and to not be able to get into my site and no one is replying to my previous posting. I am becoming quite frustrated and my organization is seriously considering moving from WordPress due to the lack of support.
Can someone tell me how I can speak with someone who works for WordPress that can help me resolve my issue?
The blog I need help with is: (visible only to logged in users)
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There is no phone support here.
If you’re a WordPress.com Business subscriber https://store.wordpress.com/plans/business/, you’ll have access to priority Live Chat Support (7am-7pm US EST).
All WordPress.COM support docs are here https://en.support.wordpress.com/
Type in live chat support and click search https://en.support.wordpress.com/?s=live+chat+support
Results https://en.support.wordpress.com/live-chat/Please see here for all of our support options https://en.support.wordpress.com/help-support-options/
If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately.
You can email Staff at:
support@wordpress.com
or
help@wordpress.com
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