How can I contact support directly?

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  coopsandsheds · Member · Mar 23, 2015 at 10:47 pm

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  My domain mapping has expired. In the upgrades section there is no upgrade to renew. In the Domains section of the dashboard I get a message that my domain is already mapped to a blog. It was, BUT ITS EXPIRED!
  I cannot renew my expired domain mapping because see above.

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Mar 23, 2015 at 10:59 pm

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  Are you logged in to the account that purchased the upgrade in the first place? Only that account can renew the upgrades without staff intervention.

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  raincoaster · Member · Mar 23, 2015 at 10:59 pm

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  Are you logged in to the account that purchased the upgrade in the first place? Only that account can renew the upgrades without staff intervention.

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  timethief · Member · Mar 23, 2015 at 11:06 pm

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  What is the URL of this expired domain starting with http:// please?

  Which of these two blogs were you mapping from to that domain URL?
  http://coopsandsheds.wordpress.com/
  http://arrowmakercarpentry.wordpress.com/

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  pmciano · Member · Mar 25, 2015 at 1:40 pm

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  @coopsandsheds

  WordPress.com offers the following support options:

  Contact WordPress.com Support

  I don’t see any Upgrades associated with your WordPress.com account.

  What is the domain in question?

  Once you give me some additional clarification, I will be more than happy to continue addressing your issue.