How can I contact support to cancel a domain I don't want?

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  ephesiansplus · Member · May 27, 2013 at 6:35 pm

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  how can I contact wordpress to get them to cancel a domain I don’t want anymore without getting sent on this endless merry-go-round of typing in questions that always bring me back to the same place (which is where I don’t want to be)? Anyone? Anyone?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 27, 2013 at 6:42 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  If you notify us within two days of purchase you may cancel a domain name purchased through WordPress.com and receive a full refund. After cancellation, there is no guarantee that the domain will become available to register somewhere else and you may not be able to get it back. http://en.support.wordpress.com/domains/cancel-domain/

  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

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  bookishbiker · Member · May 27, 2013 at 6:43 pm

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  Did you originally buy the domain through WordPress? You may be able to cancel the domain yourself in your dashboard. Go to your dashboard (probably ephesiansplus.wordpress.com/wp-admin/), and in the left-hand column find Store, then choose My Upgrades. You should see a “Cancel” link in the Subscription Status column.

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  ephesiansplus · Member · May 27, 2013 at 6:45 pm

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  Thank you for replying. I went to “store” and upgrades but because it’s a free domain, I didn’t see any option for getting rid of a free domain. I went to “store” and “domains” and didn’t see any option for cancelling a domain.

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  ephesiansplus · Member · May 27, 2013 at 6:46 pm

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  Thank you for replying. I went to “store” and upgrades but because it’s a free domain, I didn’t see any option for getting rid of a free domain. I went to “store” and “domains” and didn’t see any option for cancelling a domain.

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  timethief · Member · May 27, 2013 at 6:47 pm

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  Please return to this thread > https://en.forums.wordpress.com/topic/contact-support-8?replies=5#post-1281614