How can I disable Two Step Authentication

• 

  newability1010 · Member · Jan 2, 2017 at 7:48 am

  • Copy link
  • Add topic to favorites

  Dear,

  I am from Viet Nam, and I have another user use Two Step Authentication.
  But when I log In, I didn’t receive any Verification Code. Now I I have to use this user go here and ask to help.

  Thank for your reading.

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Jan 2, 2017 at 11:33 pm

  • Copy link

  @saigonstevia which user are you having trouble with?

• 

  supernovia · Staff · Jan 2, 2017 at 11:35 pm

  • Copy link

  I found the user in another thread… you had entered several (next time just use one).

  I’ll reach out to that user via email.

• 

  newability1010 · Member · Jan 3, 2017 at 12:43 am

  • Copy link

  @supernovia: I have troube in user: deepblue1010

  my phone number is: [redacted because we don’t want scammers calling you]

  Can you help me?
  I was same case https://en.forums.wordpress.com/topic/didnt-receive-sms-verification-code-cannot-login?replies=9

• 

  supernovia · Staff · Jan 3, 2017 at 1:28 am

  • Copy link

  Please watch for our email. Don’t post private information in public forums. Thanks :)

• 

  newability1010 · Member · Jan 3, 2017 at 1:57 am

  • Copy link

  Thanks for reminding me. I also had replied email “[#2984790]: Account access”.

• 

  newability1010 · Member · Jan 3, 2017 at 6:59 am

  • Copy link

  Now I can get verification. Why I didn’t get it before?
  Thank you so much!!!

• 

  newability1010 · Member · Jan 3, 2017 at 7:16 am

  • Copy link

  One again thank a lot! I can get verification and login by that account.

• 

  supernovia · Staff · Jan 3, 2017 at 6:58 pm

  • Copy link

  @saigonstevia I’m not sure, our system said it was sending the verifications the whole time. I’m glad it’s working for you though. We’ll close this thread out. Cheers :)